The return policy applies to hybrid battery or inverter. If the customer purchased a battery or inverter from Hybrid Drive Batteries and did not install the product nor damaged the product then the customer is eligible for a refund on the product along with the core deposit (if paid) and tax (if charged.) Returns will only be accepted within 30 days upon delivery.

Shipping costs will not be refunded.

Products that fail prematurely are not eligible for full refund, the customer paid for a product with warranty and Hybrid Drive Batteries will act and honor the warranty.

To begin refund process, please email hybriddrivebatteries@gmail.com Any charges incurred by Hybrid Drive Batteries on processing a return/refund will be deducted from the Total that is returned.