Warranty Activation

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Warranty Policy

The warranty covers the complete product, labor is only covered under warranty for vehicles done on-site by a Hybrid Drive Batteries Employee professional. For products that are shipped customer is responsible for activating the warranty at hybriddrivebatteries.com within 30 days of purchase. This warranty excludes failure due to flood, vehicle in an accident damaging the product, tampering to hybrid battery including warranty stickers. If the vehicle has engine, transmission, or other electrical problems affecting the hybrid battery, they must be addressed before the hybrid battery is replaced if still under warranty.

Core Policy

In-order for the core deposit to be refunded in full we must receive the defective product intact in the same form that you received the product from Hybrid Drive Batteries. Please use the same pallet and strap to fasten the battery tight onto the pallet, make sure the strap goes in between the pallet and over the battery.

Privacy Policy

Hybrid Drive Batteries collects the customers full name and address along with the vehicle’s information associated with the product such as VIN Number, License Plate and Mileage. This information is only collected for our records for warranty purposes. Hybrid Drive Batteries shares information with the website: hybriddrivebatteries.com and it’s connected merchant account.