The core return policy applies to hybrid battery or inverter. Please follow the instructions sent with the battery you purchased. All electronics must be kept inside the defective battery, that includes relays, computers, sensors, cells & fan. (If Hybrid Drive Batteries did not provide a fan, please use the fan attached to the defective battery)
The core must not have been flooded inside the vehicle or outside the vehicle in order to receive a full refund on the deposit.
If the customer clicked on the option regarding shipping their defective battery, then Hybrid Drive Batteries will refund the full deposit once the defective battery is delivered complete to our warehouse at 22607 La Palma Ave Suite 406 Yorba Linda Ca 92887
If the customer clicked on the option in regards of keeping their defective battery, then the deposit will not be refunded.
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